Questions about a plant or your plan?
Send us a message about a plant, your trial or your subscription, and we will reply by email.
How we can help
Pick a subject and tell us more
For a plant question, describe the plant and what you have noticed. For billing, include the email you signed up with.
- Cancel my subscription: we stop all future charges and reply to confirm.
- Refund request: Refund requests made within 1 day of a charge are refunded in full. After that, payments are non-refundable, except where the law requires otherwise. See the Refund Policy.
- Billing: 1-day trial for €0.01, then €29.90 every 28 days until you cancel.
Prefer email? Write to support@plantpal-ai.com and we will reply by email.